Contact Us at Illinois State University

Still have questions? We can help!

Please note: there is no physical address for Illinois State University. Additionally, each university office has a separate mailing address.

To send mail to a campus address, use the following format:

Illinois State University
Department/Office Name
Campus Box: will be a 4-digit number (i.e., 0000)
Normal, IL 61790

If you do not know the campus box for the office you wish to contact, you may contact the University Operator at:

University Operator
Phone Number: (309) 438-2111 (off campus) or 0 (on campus)
or for TTY (309) 438-2941
Monday - Friday, 7 a.m. to 7 p.m. only
(closed weekends and holidays)

Common topics of interest include:

  • Prospective students: For admissions requirements, applying to the University, and graduate studies.
  • Current students: To update names, addresses and social security numbers. To obtain transcripts or Academic Progress Summaries.
  • Computer-related help: For current students, faculty and staff inquiring about University Logon IDs and passwords, e-mail, Internet connection, datastores, and software and network configurations.
  • Parents: Learn how to get involved in the university community.
  • Alumni: Learn how keep your information current with the University, and stay in touch.
  • Faculty and staff employment: Prospective employees can search job openings, and learn the benefits of working for Illinois State. Current employees can find employment-related resources and benefits.
  • This Web site: Report broken links and other Web-related issues.