Email - Help Desk
Informational 
How-To
- Understanding the importance of your ISU email account
Your ISU email address provides the university with a reliable means of contacting you. As a member of the University, you are responsible for checking your ISU email account. - Overview of spam quarantine
The spam quarantine service prevents suspected spam emails from being delivered to you. - How can I delete all email in my Inbox?
If you want to delete all email in your Inbox, telnet to traveler.ilstu.edu to easily delete all your email at once. - Configuring Thunderbird with typical mail settings
Configure Thunderbird 2.0 so you can use it to check and send email with your university email account. - Configuring Thunderbird with WebVPN mail settings
Configure Thunderbird 2.0 with WebVPN mail settings so you can check and send email from off campus without needing an independent VPN connection. - Configuring Outlook 2007 with typical mail settings
Configure Outlook 2007 so you can check your university email account. These instructions apply to your ULID account (not to Exchange email). - Configuring Outlook 2003 with typical mail settings
Configure Outlook 2003 so you can check your university email account. These instructions apply to your ULID account (not to Exchange email). - Configuring Outlook 2003/2007 with WebVPN mail settings
Configure Outlook 2003/2007 with WebVPN mail settings so you can check and send email from off campus without needing an independent VPN connection. - Configuring Entourage 2004/2008 with typical mail settings
Configure Entourage 2004 or Entourage 2008 so you can use it to check and send email with your university email account. - Configuring Entourage 2004/2008 with WebVPN mail settings
Configure Entourage 2004 or Entourage 2008 so you can check and send email without establishing an independent VPN connection. - Configuring Windows Mail with typical mail settings
Configure Windows Mail in Windows Vista so you can use it to check and send email with your university email account. - Configuring Windows Mail with WebVPN mail settings
Configure Windows Mail with WebVPN mail settings so you can check and send email from off campus without needing an independent VPN connection. - Configuring Mail in Mac OS X 10.5 with typical mail settings
Configure Mail on Mac OS X 10.5 so you can use it to check and send email with your university email account. - Configuring Mail for the first time on Mac OS X 10.4
Configure Mail on Mac OS X 10.4 so you can use it to check and send email with your university email account. - Configuring Mail for the first time on Mac OS X 10.3
Configure Mail on Mac OS X 10.3 so you can use it to check and send email with your university email account. - Configuring Mail in Mac OS X 10.3 and 10.4 with WebVPN mail settings
Configure Mail with WebVPN mail settings so you can check and send email from off campus without needing an independent VPN connection. - Using junk mail controls in Thunderbird 2.0 to filter spam email
Thunderbird 2.0 has excellent built-in junk mail controls. If you get a lot of spam, use Thunderbird so junk mail is automatically filtered for you. - Using junk mail controls in Windows Mail to filter spam email
Windows Mail on Windows Vista has built-in junk mail controls. If you get a lot of spam, you can use Windows Mail so junk email is automatically filtered for you. - Coping with spam in Webmail by creating a filter to move ISU email to a designated folder
By creating a filter in Webmail, you can automatically move ilstu.edu email messages into a designated folder so they are easier to find and read. - Coping with spam in iCampus by creating a filter to move ISU email to a designated folder
By creating a filter in iCampus, you can automatically move ilstu.edu email messages into a designated folder so they are easier to find and read. - Adding an email account in Mail on Mac OS X 10.4
Add your university email account to Mac Tiger Mail 2. These instructions assume Mail is already configured with at least one other email account. - Adding an email account in Mail on Mac OS X 10.3
Add your university email account to Mail on Mac OS X 10.3. These instructions assume Mail is already configured with another email account. - Checking email in Webmail
Check your university email account with Webmail. - Checking email in iCampus
Check your university email account with iCampus. - Can I check and send non-ISU email while on campus?
You can check non-ISU email while on campus, but when you send email it must come from a valid ilstu.edu address. - Configuring LDAP Directory Service Lookup in Thunderbird
Configure Thunderbird to use the University's LDAP electronic people directory. - Subscribing and unsubscribing to a listserv
Before you can participate in a listserv, you must subscribe to it. When you no longer want to receive listserv emails, you must unsubscribe from it. - How to manage your listserv
Use the Listserv Management web page to manage your listserv. - What is the difference between POP and IMAP?
Illinois State University email servers support two email protocols: POP and IMAP. This overview will help you decide which email protocol is best suited to your needs. - Error: "Invalid Credentials" in iCampus email channel
If you can log in to iCampus successfully, but cannot access your email due to an "Invalid Credentials" error, you should change your password.
Not finding it?
Your Email Account
All students, faculty, staff, and retirees get an email account. You must activate your ULID to use email.
Your email address is yourULID@ilstu.edu.
Webmail & iCampus
You can access your email on the Web using Webmail and iCampus.
Email Forwarding
You can set up an email forward so your ilstu.edu email is sent to another address.
Exchange
Exchange calendar and email are available to faculty and staff. If you don't have access yet, request an Exchange account. Step-by-step instructions and general information is available on the Help Desk Exchange web page.
